Renewals

What is the Subscription Renewals Portal?
The Subscription Renewals portal is an easy way to pay eligible journals subscription renewals online using a credit card.  Customers who have a valid email...
Thu, 27 May, 2021 at 10:44 PM
What do I do if the link to register for the Subscription Renewals Portal is not working?
If the link to register is not working, please click here to request a new link from our Customer Service Team. Please allow 3-4 days for us to process and...
Thu, 27 May, 2021 at 10:46 PM
How can I pay by Check, Wire Transfer instead of by Credit Card?
Log into the  Subscription Renewals Payment Portal and choose the Check/Wire Transfer payment option at checkout.   You will see a pop-up message as well as...
Thu, 27 May, 2021 at 10:48 PM
How do I update my Customer Profile information on the Subscription Renewals Portal?
You can update your name, billing address and phone number (not email) in the Renewals Payment Portal by doing the following: To update name, in the top r...
Thu, 27 May, 2021 at 10:51 PM
How can I make changes to my subscription, such as changing the format or adding/cancelling?
To change your current subscription format, cancel a subscription or add a new subscription please here to contact the Customer Service team.
Thu, 27 May, 2021 at 10:53 PM
: How can I see a history of my payments made on the Subscription Renewals Portal?
To see your payment history, in the top right corner under your name, click the drop-down arrow and choose ‘My Payment History’.   Here you will see the pay...
Thu, 27 May, 2021 at 10:54 PM
I’m tax exempt, how do I make a payment without being charged tax?
If you are tax exempt, SAGE must have a copy of your tax-exempt certificate on file.  Email your tax exempt certificate to journals@sagepub.com along with y...
Thu, 27 May, 2021 at 10:55 PM
How do I get an invoice for my payment?
A final invoice will be sent to your email address on file within 48-72 hours of receipt of your payment. If you do not receive an email with your final inv...
Thu, 27 May, 2021 at 10:57 PM
How do I update my VAT number?
If your VAT number appears incorrect in the Payment Portal, please click here to submit your request to our Customer Services team. They will update the VA...
Thu, 27 May, 2021 at 10:58 PM