Renewals

What is the Subscription Renewals Portal?
The Subscription Renewals portal serves as a convenient online platform created for the purpose of submitting your journal renewal payments. If you have a v...
Thu, 31 Aug, 2023 at 12:03 PM
What do I do if the link to register for the Subscription Renewals Portal is not working?
If the link to register is not working, please click here to request a new link from our Customer Service Team. Please allow 3-4 days for us to process and...
Thu, 27 May, 2021 at 10:46 PM
Ways to pay on the Subscriptions Renewals Portal
Within the Subscriptions Renewals Portal, you have the flexibility to select from three available payment options: credit card, check, or wire transfer.  ...
Thu, 24 Aug, 2023 at 12:07 PM
Updating my profile information on the Subscription Renewals Portal
To update your personal information, such as your name, billing address, and phone number (excluding email), please start by clicking the drop down arrow sh...
Tue, 29 Aug, 2023 at 12:03 PM
How can I make changes to my renewal subscriptions?
To make changes to your current subscription format, request a cancellation, update your VAT information.or the addition of a new subscription, please cl...
Thu, 24 Aug, 2023 at 12:25 PM
Viewing my payment history on the Subscription Renewals Portal
To access your payment history click the drop down arrow shown below. Here, you will find a record of your payments made through the Subscription Renewal...
Tue, 29 Aug, 2023 at 11:57 AM
I’m tax exempt, how do I make a payment without being charged tax?
If you are tax exempt, Sage must have a copy of your tax-exempt certificate on file.  Click here to submit a copy of your tax exempt certificate. Your accou...
Thu, 24 Aug, 2023 at 12:29 PM
How do I get a receipt for my payment?
A receipt of payment will be sent to your email address on file within 48-72 hours of your order being processed. If you do not receive an email with your f...
Thu, 24 Aug, 2023 at 12:32 PM
How do I update my VAT number?
If your VAT number is not appearing on your subscription renewal invoice, kindly click here to submit a request to our dedicated Customer Services team who ...
Thu, 24 Aug, 2023 at 12:37 PM
Why are some of my subscriptions missing on my renewal notifications?
We would like to assure you that your renewal notification for any additional titles will be sent to you upon publication of your penultimate issue. This...
Mon, 4 Dec, 2023 at 11:48 AM